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JIER LINK為用戶提供遠程解決方案 Your Remote Solutions

隨著數(shù)字化技術(shù)的不斷發(fā)展,濟南二機床集團有限公司不斷推進遠程專家系統(tǒng)研發(fā),優(yōu)化遠程解決方案。專家系統(tǒng)作為智能制造的一部分,將不斷助力客戶實現(xiàn)數(shù)字化升級,進一步提高生產(chǎn)效率并降低成本。近日,濟南二機床利用“JIER LINK”平臺,成功完成了北美一家著名汽車公司墨西哥項目的跨國預(yù)驗收工作。

With the continuous development of digital technology, JIER continues to promote the Remote Expert System research and development, andoptimize the remote solution. As part of intelligent manufacturing, the Expert System will continuously help customers to realize digital upgrading, further improve production efficiency and reduce costs. Recently, JIER has successfully completed virtual buyoff of the Mexico project for the famous OEM auto company in North America through JIER LINK platform.
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  使用智能可戴設(shè)備進行“云驗收” Intelligent wearable device is used for Cloud Acceptance

由于新冠肺炎疫情旅行限制影響,北美客戶所在的美國和墨西哥團隊無法如期到濟二現(xiàn)場進行預(yù)驗收。此次驗收采用的頭戴設(shè)備具備AI人工智能和AR增強現(xiàn)實技術(shù),采用近眼顯示方式,佩戴后通過全語音控制解放雙手,實現(xiàn)遠程音視頻交互,達到驗收人員親臨現(xiàn)場的同等效果。位于濟南的二機床工程師與客戶所在的墨西哥和美國的工程師團隊共享第一視角畫面,隨時按照驗收人員的指令操作,并對關(guān)鍵驗收節(jié)點進行講解。通過“JIER LINK”平臺,濟南二機床可為用戶提供超清全局或局部視頻圖像,供對方在計算機上查看存檔,全程記錄驗收過程。

Due to the travel restrictions of Coronavirus Pandemic, the customer’s project team in USA and Mexico could not come to JIER workshop for buyoff as scheduled. However, the buyoff was successfully completed with the help of head-mounted camera with AI (Artificial Intelligence) and AR Augmented Realitytechnologies. This wearable device uses near-eye display, and enables handsfree through full voice control after wearing, thus realizes remote audio and video interaction, and makes people feel as if they were right there on the shop floor. The JIER engineers in China and the customer’s engineering team in Mexico and USA shared first-hand view. The JIER technician wearing the device walked around the workshop site and operated according to the instructions from the acceptance personnel at anytime, and explained the key acceptance points. Through JIER LINK platform, JIER provided super clear global or local video images for the customer to check, archive and record the whole buyoff process.

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除遠程驗收外,濟南二機床遠程專家系統(tǒng),可實現(xiàn)項目實時跟進、在線技術(shù)交流、設(shè)備遠程診斷、可視化遠程作業(yè)、培訓(xùn)及售后服務(wù)指導(dǎo)等多場景應(yīng)用,為用戶提供全流程解決方案,提升用戶滿意度。

Besides virtual buyoff, JIER’s Remote Expert System can also achieve multiple scenario applications such as real time tracking of project progress, on-line business communication, equipment remote diagnosis, visualized remote operation, training and after-sales service, providing whole process solutions to customers’ satisfaction.



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